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Dear Guests,

We are delighted to announce that The Four Star Imperial Hotel Dundalk is Open, based on the Government’s latest health advice.

We are looking forward to welcoming our guests back and to ensure that your stay with us is a peaceful, resting and most importantly a safe stay.

Our residents and hotel staff remain our biggest priority and we have developed a Safe Stay Programme, which will have measures in place to ensure a comfortable and more importantly enjoyable stay.

We would sincerely like to thank all our employees, clients, guests and the wider Louth community for your support and understanding during these unprecedented times.

Our Safe Stay response has been developed in line with World Health Organisation, Health Service Executive and Irish Hotels Federation guidelines.

The hotel currently has an administration team in place to take bookings or answer any queries from Monday-Friday from 9-5pm. Please contact the team on:  Email: info@imhotel.ie  Phone: (+353) 42 9332 241.

We can all get back safely to enjoying the very best of what Dundalk has to offer by working together!

Kindest regards, 

The Imperial Hotel

 

Safe Stay Programme

The Hotel

·         Credit Card Payments: guests will be encouraged to pre pay or pay via credit card or contactless payment. Receipts will be emailed to guests where possible.

·         Key Cards: will be disinfected with reliable and completely safe disinfectants, all they while we are working with our partners to streamline this service further for your convenience

·         Signs: look out for special Safe Stay/Covid 19 signage with hotel guidelines, these signs are there help keep both guests and staff safe within the guidelines and will up updated along with WHO and HSE advice.

·         Social distancing: a two-metre rule will apply for using lifts, sitting or moving around the hotel. Restaurant, bar, and lobby furniture will be rearranged to help assist the distancing and will be updated accordingly.

·         Hand sanitiser dispensers: these will be situated around the hotel, including the Reception, Gallery, Lounge, lift lobbies and at every entrance and exit.

·         Bedrooms: cleaning and maintaining rooms will focus on high-contact areas and hard surfaces (switches, handles, doorknobs, bathroom surfaces, telephone, TV controls, bed and linen, bathrooms surfaces etc).

·         Restaurants and Bars: The Gallery and The Lounge will operate with reduced seating capacities to allow for a minimum of two metres between each table. Table capacities will be limited as per Government and HSE guidelines. All tables will be disinfected after each use. Buffet and carvery service offerings will be replaced by offering a menu to all our guests which will be served to your table.  Tables will not be furnished with condiments, these will be provided on request in individual sachets.

·         Public area cleaning: dedicated employees will sanitise all public areas regularly including guest lifts, doors, call buttons, handrails, front of house toilets and hotel entry doors.

For our Employees

·         Training:  our staff will all receive training before we open, and will receive further training continuously to facilitate the implementation of our Safe Stay programme and hygiene procedures.

·         Personal Protective Equipment (PPE): appropriate PPE will be worn by all employees based on their responsibilities in line with HSE and IHF guidelines.

·         Cleaning products: our hotel uses reliable and completely safe disinfectants to clean all areas of the hotel in line with the regulations.

 Our duty of care to Guests

·         Our Safe Stay programme is our commitment to making your experience with us a safe one, and importantly as comfortable as possible. We will continue to monitor and update these controls as new measures are introduced or recommended.

·         We look forward to welcoming you all back to the Imperial Hotel and assure you that all interaction will be positive, warm and hospitable and to help everyone involved enjoy what is the new normal, for now.

 

 

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We are a newly renovated, family owned Four Star Hotel Imperial Dundalk  located in the heart of Dundalk town centre.

We offer the perfect combination of City chic and Superior comfort.

We are close to all the major attractions, shops, bars and restaurants and only a 1-hour drive from Dublin and Belfast. The train station is within 1km from us. On-site, we have free parking, The Lounge Bar, signature cocktail bar, The venue for all kinds of events and our Italian restaurant "La Galleria".